100% Customer Satisfaction - Testimonials

hair replacement customer photo

Photo of a satisfied BuyHair.com customer ~ many photos of customers not shown due to preference of anonymity


customer_buyhairI was 20 years old when I started losing my hair. It really affected me personally and emotionally.  I took all the precautions of shaving my head and ordering those rip off hair restorers which proved to be a futile attempt of correcting my hair loss. When I was in my third year of college and my hair loss had become increasingly worse I decided to do something about it.

I visited Hair Club for Men and thought this would be the answer to my hair loss. Well, I was wrong. I was paying close to $1,000 every 2 months. My uncle who is a professional musician and who I never knew had a hair loss problem due to his good looking head of hair let me in on a secret. He told me to contact Jan Hauck at HDE and the rest is history. I contacted Jan at HDE and discussed that I had a unit from Hair Club for Men and he said it would not be a problem to send that unit and they would take it from there.

I sent my $1,500.00 to HDE and was able to get 3 new units for the price that I had paid for one. When I received my new units from HDE I was amazed with the quality. They were a better quality than the units that I was getting from Hair Club and were 1/3 of the cost. Another great advantage with HDE was that I could order my new units through the mail and even get my units repaired by mailing them instead of having to travel and visit these so called professional hair restorers once every 2 weeks.

I am now able to attach my own units and when I need a haircut I just go to a local salon or have my wife cut my own hair.  I have been a customer of HDE for 10 years now and not only have they saved me thousands of dollars but have been a joy to work with.

Misty and Jan at HDE are very nice and will go the extra mile to make sure that their clients are satisfied. I know famous people as well as normal people like myself that depend on HDE for their personal appearance and they have never let me or any of the other clients down. If you are a current member of Hair Club for Men or any other hair restoring club and are tired of making appointments and throwing your money away give HDE a try. You will not be disappointed. I guarantee it.

T. Sexton, TN


I have purchased hair pieces from Buy Hair for 10 or more years, and have always been pleased with its products and service.  Jan Hauck, its principal, operates his company on a very personal basis, and genuinely wants to satisfy his customers.  Occasionally, I have had some minor complaints, but Buy Hair has always responded promptly to make me a happy customer.  Compared to more conventional ways to purchase a unit, Buy Hair will save you money and provide you with both a first rate product and service.

Paul R., GA


customer_buyhairJan,
This is to let you know that I received your order and it truly met my expectations. You have been very professional in every sense of the word and the products you use equal or exceed those of Hair Club. Yes I am very, very impressed.

I no longer have to take time off from work or deal with heavy New York traffic to get downtown only to miss my appointment because of being late stuck in traffic.

I would very highly recommend your products to anyone who has gotten caught up in companies like Hair Club but feel they are being charged too much and are being inconvenienced by having to fit their schedule but have the courage to try it by themselves or with the help of their wife or significant other.

Please continue doing business the way you are and you'll have a customer for life.

THANK YOU! THANK YOU! THANK YOU! C.S., TX


Dear BuyHair.com -
I know you probably wouldn't recommend this, but I was in Florida last week on vacation, and my friend wanted to put the top down on her Corvette as we drove through Daytona Beach. I thought now's the perfect time to give the hairpiece and "permanent tape" a workout. I must admit that I was a little worried, but the piece didn't budge a "hair", and when we stopped it was very easy to comb back into place-no tangles at all...

Again, thanks very much on a quality hairpiece, and especially on a bonding system that seems to stay in place, but at the same time is very easy to get off. I do have one very slight problem-I'm wearing the "lace tape" on the front, and it stays in place very well, but after a few days on the head the adhesive keeps some of the hair in the very front of the piece from combing freely. Any suggestions? Maybe I'm asking for too much-I AM very happy so far with how well this hairpiece stays on my head when I keep it on all night and shower/shampoo in the morning.

Thanks once more! R.E., CA


I thank you from the bottom of my heart for your patience and your desire to give me a product I would truly be happy with.  It doesn't get any better than this.  I really couldn't be more satisfied.  Finally I can stop searching for hair.  I'm finally home.  Keep all this info on file.  The cut and everything is perfect.  You told me to trust you and that I would be happy with the result.  You not only talked the talk but you walked the walk.  Thank you again and you have a customer for life! 

Ricardo, CA


I have worn hair for over 20yrs. I have spent thousands of dollars on systems through the years but I was never completely satisfied, always searching for that perfect fit and supportive knowledgeable people who were sensitive to my needs.   After my last purchase of an "expensive system" that left me disappointed, I decided to look elsewhere for a second system.  I had been researching Hair systems over the Internet in an effort to find a more affordable and satisfactory solution to my problem and after visiting numerous websites, decided on BuyHair.

They assigned me a stylist  (Misty Murray) who is not only knowledgeable and sensitive but makes my needs and satisfaction her top priority.  I have never known such a supportive staff that not only offers great service but a superior product.  What more could a person want!  I now have the system that I wear with confidence and for the first time in my life I'm not constantly self conscious about my hair, I can finally relax knowing that I have a superior product and a great support team that has far exceeded my expectations.  I can finally exhale.

Thank you BuyHair and especially thank you Misty Murray and the great staff at BuyHair.  You have a customer for life!  Now I pray that you guys will always be around.  I've found the perfect fit.

RP


customer_buyhairI have purchased hair pieces from Buy Hair for 10 or more years, and have always been pleased with its products and service.  Jan Hauck, its principal, operates his company on a very personal basis, and genuinely wants to satisfy his customers.  Occasionally, I have had some minor complaints, but Buy Hair has always responded promptly to make me a happy customer.  Compared to more conventional ways to purchase a unit, Buy Hair will save you money and provide you with both a first rate product and service.

Paul E. Robinson


"For years I went to a salon for service and although I was happy with the results, I wasn't thrilled with the increase expenses and travel time.

I had a few units that needed repair and began researching my options.  I came across HDE and thought I'd give them a shot. And I'm glad I did! Now I order my new units and supplies from them. Keep up the good work HDE!"

DM in NY


Dear Misty,
I have been a hair replacement user since 1990. My units, supplies and maintenance were purchased from a professional hair replacement saloon in Cheshire, Connecticut. In 2001 I permanently moved to Brazil and found myself with the dilemma of trying to find another saloon. After searching the web I found HDE. HDE has been a lifesaver. The staff at HDE were extremely helpful and shortly thereafter I had received my first of many hair units and supplies with total accuracy, quality, professionalism and most importantly; fantastic wholesale prices. I began paying almost 50% less for my systems and supplies. They also give me a tracking number so that I can follow my shipment via Internet. I have been a loyal HDE client ever since. I highly recommend any replacement hair user to give HDE a try. There’s no better, easier or more efficient way to buy your systems and supplies with the highest degree of assurance, quality and wholesale pricing than you receive from HDE.

Thanks for everything Misty,
Kenne
São Paulo, Brazil


I have been ordering from Jan and Misty for many years.  Products and customer support have always been outstanding.  Have used the standing order plan, but have also ordered "a la carte." 
 
I look forward to continuing my relationship with Buyhair.com for many years to come!
 
Bo A., C


We truly value your feedback. If you would like to share your story regarding hair replacement, please feel free to submit a message through our CONTACT US form. We look forward to hearing from you!

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